Hotel Königgut Imprint

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Hotel Königgut GmbH
Oberfeldstr. 1
A-5071 Wals bei Salzburg
E-Mail: info@koeniggut-salzburg.at

The data protection declaration extends to the compilation and use of personal details that are gathered in some circumstances when contact is made, for instance when you visit our website, enquire about services, make a booking, a purchase or call us. Please take a moment to read the document that follows which provides information about how the Hotel Königgut uses your personal details, what kinds of data is compiled, how and for what purpose this data is used, to whom the Hotel Königgut forwards this data and how the Hotel Königgut protects your personal details.

Your personal rights are of the utmost priority and the Hotel Königgut endeavours to protect these rights to the best of its ability.

All other data protection obligations beyond this data protection declaration remain unaffected by this.

Why does the Hotel Königgut gather your personal details?
The Hotel Königgut compiles and uses your personal details to offer you exemplary customer service, to ensure you have convenient access to our website and to ensure you receive an optimum service provision. Your personal details also help the Hotel Königgut to keep you up to date with regard to the latest product announcements, special offers and other information which it thinks may be of interest to you.

If you have no interest in being kept up-to-date about the latest developments and current product and service information, you can let us know at any time.

What data is compiled?
There are a series of situations, in which your personal details can help the Hotel Königgut offer you a better service. You may for instance be asked to provide personal details when you are starting a transaction. Such information will only ever be asked of you in the respective relevant situation. This includes, for instance, your name, postal address, telephone number, e-mail address, preferred method of contact and credit card details. The Hotel Königgut also compiles information for market research purposes to get to know its clients better and thereby provide them with a more effective service. The Hotel Königgut also compiles details about customer activities on its website. Using these details the Hotel Königgut can determine which information is really pertinent to its customers and which areas of its website and Internet services will be of most interest to you.

When does the Hotel Königgut forward your personal details?
The Hotel Königgut takes the protection of your personal rights very seriously. The Hotel Königgut assures you that the Hotel Königgut will neither sell, nor forward, your contact information to other providers. To be able to offer you exemplary service, the Hotel Königgut will in some instances forward your personal details to legal bodies who are however obliged to protect your details in accordance with our data protection declaration. It may occasionally be advantageous for the Hotel Königgut to provide some of your personal details to other companies, with whom the Hotel Königgut has entered into a strategic partnership, or who work for the Hotel Königgut, in order to provide you with products and services in our name. These companies can help us process information, grant credit, carry out customer orders, deliver products to you, manage and maintain customer details, provide customer service, assess your interest in our products and services, undertake customer satisfaction surveys and enquiries. These companies are also obliged to protect your personal details in accordance with our data protection statement to safeguard your personal rights. Now and then the Hotel Königgut may be compelled, due to statutory regulations, to publish your personal details.

How does the Hotel Königgut protect your personal details?
The Hotel Königgut takes precautions, including administrative, electronic and physical methods to protect your personal details from loss, theft and misuse and also from unauthorised access, transfer, amendment and destruction. On most sections the website uses industry standard encryption SSL (Secure Sockets Layer). This ensures that your personal details and credit cards details for transactions made via the Internet are kept confidential.
You too can help us by taking the relevant safety precautions to protect your personal details on the Internet. Change your password often. Use a combination of letters and numbers and ensure that you use a secure web browser.

The integrity of your personal details
The Hotel Königgut has taken protective measures to ensure that your personal details are right, complete and up-to-date for the intended use. You do of course have the right to change and access personal details you have made available, at any time. You can help us by ensuring that your contact information and preferences are correct, complete and up-to-date. You may also request a copy of your personal details, by getting in touch with us using the e-mail address below.

Cookies and other technologies
As is standard on many other company websites, the Hotel Königgut also used "cookies" and other technologies to get a better insight as to which areas of our website are especially popular, how our visitors use our website and how much time they spend in different areas. The Hotel Königgut also uses cookies and other technologies to ensure that its online advertising is effective and that our products and services are actually brought to our customers‘ attention. The Hotel Königgut uses cookies and other technologies, to analyse data traffic on its website, so as to be able to improve the design and functionality and analyse how efficient our communication is with customers. In addition, the Hotel Königgut uses cookies to better orient the website to your needs and to make it more convenient for you to navigate during each visit.
As with most websites specific information that is automatically gathered by us is stored in log files. This information includes Internet protocol addresses (IP addresses), browser type, Internet Service Provider (ISP), referring/end pages, operating system, date/time stamps and clickstream data.
In some of its e-mail messages, the Hotel Königgut uses what is known as "Click-through URL", that is linked with the content on our website. If you click on such a URL address, you pass our web server, before you reach the actual target website. The Hotel Königgut uses this "click-through“ data to determine what interest there is on specific themes and to measure communication efficiency with our customers. If you would like to prevent such data being compiled then do not click any text of graphics links in e-mails.
The Hotel Königgut also uses what are known as "Pixel-Tags" (tiny image files), which provide information about which areas of our websites customers have visited and how effective our customers‘ searches on our website have been.
Using pixel tags the Hotel Königgut can also send e-mail messages in a format that the customer can read. They also help us check as to whether e-mails have been opened, ensuring that the Hotel Königgut only sends messages that really are of interest to our customers.

Our cross-company commitment to protecting your personal rights
As already mentioned, the Hotel Königgut takes the protection of your personal rights very seriously. To ensure the safety of your personal details, guidelines are forwarded to all staff and security measures to protect your personal rights within our company are strictly implemented.
The website contains links to other company‘s websites. The Hotel Königgut is not responsible for how these companies deal with your personal rights. The Hotel Königgut therefore recommends that you enquire about these company‘s data protection declarations.

Using external services
Use of external tracking services
This website uses the following external tracking services:

• Google Adwords Conversion
• Google Analytics Tracking
• Google Adwords Remarketing

Use of Google Analytics
This website uses Google Analytics, a web analysis service offered by Google Inc. („Google“). Google Analytics uses so-called „cookies“, text files that are stored on your computer, which enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transferred to a Google server in the USA and stored there. Google will use this information to assess your use of the website, to compile reports about website activities for the website operators and to provide additional services connected with your use of the website and the Internet.
Google will also forward this information to third parties if required, in so far as this is legally prescribed or in so far as third parties will process this data on Google's behalf. Google will in no circumstances associate your IP address with other details stored by Google. You can prevent the installation of cookies via the relevant setting of your browser software; we would however point out that in this case, not all of the functions of this website may be able to be used in full. By using this website you consent to the data collected about you being used by Google in the manner and purpose previously described.
You can reject data being collected by using a Google browser plug-in. The plug-in can be downloaded under the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Use of Facebook plug-ins
These Internet pages use plug-ins for the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").
When you call up our Internet presence on pages which have a plug-in like this, a connection is made with the Facebook servers and the plug-in is shown on your browser on the Internet page. Information is then transferred to the Facebook server regarding which of our Internet pages you have visited. If you are logged in as a Facebook member at the time, Facebook will attribute this information to your personal Facebook user account. In using the plug-in functions (e.g. Clicking the „Like“ buttons, leaving a comment) this information will be attributed to your Facebook account and you can only prevent this from happening by logging out before using the plug-in.
More detailed information about the collection an use of data by Facebook, about your rights and options for protecting your private realm in this regard can be found in Facebook‘s data protection information.

Use of AdWords re-marketing
This website uses cookies, with the aim of attracting visitors via re-marketing campaigns with online advertising at a later dates in the Google advertising network. To switch on re-marketing adverts, third-party providers, such as Google cookies, are used as the basis of a visit to the current website. As a user you have the option of deactivating the use of cookies by Google, by deactivating them on the Google site at http://www.google.com/ads/preferences.

Queries about protecting your personal rights
If you have any questions or doubts about data protection, please get in touch. Send us a message too (see contact details below).
You can of course ask the Hotel Königgut what data the Hotel Königgut processes about you, where this data comes from, what it is used for and to whom it is transferred. You may also correct any incorrect details and delete any data that has been processed impermissibly. Data protection legislation stipulations apply.
The Hotel Königgut is entitled to amend its data protection declaration from time to time. If fundamental changes are made, a message to this effect together with an updated version of the data protection declaration will be published on our website.

Hotel Königgut GmbH
Oberfeldstr. 1
A-5071 Wals bei Salzburg
E-Mail:hotel@koeniggut-salzburg.at